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Frequently Asked Questions

Q. How can I place an order?

A. First of all, you have to create an account in order to get access to the members’ login area. Afterwards, you can order, view, track any of your favourite items displayed on the website.

 

Q. How do I know the current status of my order?

A. The updates are given for the orders by us at the time of orders getting in the process.

 

Q. How I know that I have made the order on your website?

A. After placing the order, you will get an order confirmation email with order no. By this way, you can trace out that you have made the order on our website.

 

Q. How long will it take for my order to reach me?

A. The order delivery time for Semi Stitched styles is 10-12 days, for the stitched / ready to wear styles the delivery time is 12- 15 days and for the bags, the delivery time is 8 days from the date of purchase.

 

Q. What product range will be offered at Like A Diva?

A. Well, we have an exclusive & largest collection of women ethnic wear, right from designer sarees to salwar suits with vibrant colour, patterns, and styles and from traditional kurtis to mesmerizing Bridal wear.

 

Q. How is the item delivered?

A. We work with the premier international courier companies.

 

Q. Can I pay using my Debit card?

A. Yes, we accept all major bank debit cards.

 

Q. How do I know that you have received my payments?

A. You would receive an email confirmation that we have received your payments along with your order number.

 

Q. Can I pay using bank transfer? Where do I get details of your bank account?

A. Yes, you can pay through bank transfer. You would receive an email as soon as you choose to pay by bank transfer as your option of payment.

 

Q. Are my credit card number/bank account number secure?

A. Credit card details are accepted through the SSL protocol. Scripts capable of processing credit card transactions securely power all the transactions. This ensures that the information is encrypted before being transmitted.

 

Q. What is the procedure to return a product, if I don’t like it?

A. Please report the return to us within 24 hours of receiving the product. You may email us or call us and inform us the same.

 

Q. Do you accept returns?

A. Yes, we do accept returns if you don't like the product but only when the product is in a resaleable condition. Also, you have to bear the shipping cost. We will not refund these additional costs.

 

Q. Will I get a full refund if I return the product?

A. The value of refund varies from one case to another. It would be under the sole discretion of the operations.