We aim to deliver your order to you at the earliest. Due to the outbreak of COVID-19, delivery time will now be affected. It may take up to a month or more ( tentatively) to deliver your style but we assure you that the order will be safely dispatched and delivered to you at your address as soon as we can. We apologise for the inconvenience in advance.
GENERAL SHIPPING POLICY & TIME TAKEN
- The order delivery time for Semi Stitched styles are 10-12 days from the date of purchase and for the stitched / ready to wear styles the delivery time is 12- 15 days.
- The order delivery time for the bags are 8 days from the date of purchase.
- Our reputed courier partners include DHL. They ensure timely delivery of your products.
- We will send an email confirming the shipment of the order placed, as soon as the items are handed over to the Courier Company. These alert emails will contain the tracking number through which you can track your order.
- Please be assured that there will not be any additional costs like VAT, import duty charged from you. The only price which you will pay is the price of the item as seen on the website.
- The payment done by the customer on the website is the final payment of the goods/style.
- No deliveries are made on Sunday, though some deliveries can be made on Saturday if the address is residential.
- Before signing the receipt, please ensure that the package is not damaged or tampered.
- Order cannot be cancelled ones it is shipped.
INCASE OF DELAYS
- We will try our very best that the item reaches you on time or before time and it is very unlikely that the item delivery gets delayed.
- Time to ship the product(s) mentioned on our website is based on data provided by Courier Companies. We always endeavour to deliver products within the mentioned time frame but only sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.
- If for any reason, there is going to be a delay in shipping because an item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail.