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Return Policy

 

  •  We make sure that all the products dispatched are 100% quality checked.
  • If you wish to return the items back to us due to some defect in the product, please send the product unused to us within 15 days of delivery.
  • We can only accept the product in re-saleable condition, so if the items shape or form is changed due to stitching, we will not be able to accept it. 
  • Refunds & exchanges cannot be processed once the item is stitched.
  • For any defect or damage in the product, customers are requested to mail at info@likeadiva.com immediately once they receive the product.
  • We will refund the whole amount (the price of the product paid) but will not be able to refund the shipping. Also, the shipping to the address mentioned below will not be borne by the company.
  • The refund will be processed as soon as the item is received and for the refund to reflect in your account, it can take up to 3 working /business days.
  • Refunds and transfers will depend on banks and local laws.
  • Customers not based in UK or Europe are required to ship the products they want to return to our office in India, where the manufacturing happens: The office Address is: A-26/E-1 , Kantichand Road, Banipark, Jaipur , India 
  • Incase of any enquiries or any problem, please contact us through info@kollimited.com
  • You may contact us on: +91-0141-2205197 (INDIA) / +919828965379 (INDIA) / +44 020 3371 0101 (LONDON, UK)/ WhatsApp: 07393 571583 (LONDON, UK) 

We wish to satisfy our customers with our products and services.

  • All the requests for returns should be made immediately and product to be returned with 15 days of delivery. 
  • At Like A Diva, each product is quality checked and then shipped to the customer, but we understand that some errors can happen and we are happy to accept the returns, replace the product or refund the full amount
  • Due to different screen resolutions, sometimes there can be some minor difference in colour of the product as seen on screen. This reason for the return will not be considered.
  • The refund or exchange can be processed if need arises.
  • All returns and Refund verification are subject to our quality team at Like A Diva.
  • We would request you to send us a mail for any return request on info@likeadiva.com with the below mentioned details: -
  • # Order Number
  • # Product code
  • # Reason for returning the product
  • OUR PHONE NUMBERS: +91-0141-2205197 (IND) / +919828965379 (IND) / +44 020 3371 0101 (UK)/ WhatsApp: 07393 571583 ( UK)